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Ordering Information and Refund Policy

Most standard (non-custom) orders ship within 2-5 business days.  Custom orders are on a schedule, e-mail us for lead times.

Please note:  All orders MUST be in U.S. Dollars.

We accept checks, money orders, and international money orders by mail.  Make payable to David Boggs.  Please include all information; item(s) ordered, color(s), LED colors and details, shipping address, e-mail address, etc.  Checks will be held until authorized.  If you're sending a unit back, please DO NOT send it with a signature required.
 

Indiana residents must pay 6% sales tax.

15% restocking fee for normal returns.  DO NOT return a unit without first attaining a RETURN AUTHORIZATION NUMBER.  Any items without return authorization number will be refused.

Refunds not available for customized units, although special circumstances may apply, at our discretion.  A unit that has anything more than standard loops and tuner mute is typically considered customized (or in the case of A/B type switching devices, anything that is out of the norm of what is listed on the page).